Useful information for parents


Whether it’s food, clothing or booking, we have put together this list of information that may be useful for parents using our camps. You can also check out our FAQ’s page for more answers.

What does your child need?

Every child needs:
– Packed lunch including a morning and afternoon snack e.g. piece of fruit, packet of crisps etc.
– Water bottle
– Sun cream if necessary
– Supportive footwear suitable to go outside wellies or walking boots
– Suitable clothing to be outside even in poor weather
– If your child has any medical conditions or allergies please bring all appropriate medicines etc. e.g. epi pens

If taking part in any watersports:
– a swimming costume
– towel
– goggles (if needed)
– you are welcome to bring your own wetsuit but if they are needed some will be provided
– wet shoes (Old trainers or neoprene shoes) NO CROCS

How will the children be grouped?

If there are large numbers we will divide the groups either by age, ability or an equal mix of both, depending on the activity. Children will be given some input on groups but there are no guarantees that they will be kept with friends or family.

Often these groupings are just for one activity but sometimes are for longer.

What if my child doesn’t want to take part?

No children are ever forced to do an activity, however we always try and push them to try new things and to come out of their comfort zone. If there is something in particular you are nervous about your child doing, please do speak to the staff on site. Especially if your child has had a traumatic experience in the past related to things like heights and water.

Terms & Conditions

Payments must accompany all bookings; this can be by credit card, debit card or by childcare vouchers.
The cut off for online bookings is 9am Friday for the following week (if you wish to book after this time you must contact the office)
All vouchers must be with Oxford Active by the first Monday after the last day of camp
Trips are non-refundable
If you need to make a change to your booking (within the same holiday season) please email
14 days or more before the date you wish to change – free of charge
Less than 14 days before the date you wish to change- £10 admin fee per change
If you need to cancel a booking please email
14 days or more notice before the date you wish to cancel – full refund less a £10 administration charge
Less than 14 days before the date you wish to cancel – with regret no refund (unless exceptional circumstances, which will be discretionary via the head office only)
First aid will be administered to the children in our care if required and the emergency services called if necessary. Please ensure all medical conditions are noted on your registration forms and any medication handed into reception on arrival.
Please note that for promotional material we sometimes take photographs of the children taking part in an activity. If you wish your child not to be photographed please notify a member of staff.