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Useful information for parents

Information For Parents

This page covers all the information parents need to know before booking and sending your child to Active Camps.

If you have any further questions, please check our FAQ page or call our head office on 01865 594 325

What does your child need?

Every child needs:
– Packed lunch including a morning and afternoon snack e.g. piece of fruit, packet of crisps etc.
– Water bottle
– Sun cream if necessary
– Supportive footwear suitable to go outside wellies or walking boots
– Suitable clothing to be outside even in poor weather
– If your child has any medical conditions or allergies please bring all appropriate medicines etc. e.g. epi pens

If taking part in any watersports:
– a swimming costume
– towel
– goggles (if needed)
– you are welcome to bring your own wetsuit but if they are needed some will be provided
– wet shoes (Old trainers or neoprene shoes) NO CROCS

No children are ever forced to do an activity, however we always try and push them to try new things and to come out of their comfort zone. If there is something in particular you are nervous about your child doing, please do speak to the staff on site. Especially if your child has had a traumatic experience in the past related to things like heights and water.

BOOKING
Payments must accompany all bookings; this can be by credit card, debit card or by childcare vouchers.
The cut off for online bookings is 9am Friday for the following week (if you wish to book after this time you must contact the office)
All vouchers must be with Oxford Active by the first Monday after the last day of camp
Trips are non-refundable
CHANGES
If you need to make a change to your booking (within the same holiday season) please email [email protected]
14 days or more before the date you wish to change – free of charge
Less than 14 days before the date you wish to change- £10 admin fee per change
CANCELLATIONS
If you need to cancel a booking please email [email protected]
14 days or more notice before the date you wish to cancel – full refund less a £10 administration charge
Less than 14 days before the date you wish to cancel – with regret no refund (unless exceptional circumstances, which will be discretionary via the head office only)
FIRST AID
First aid will be administered to the children in our care if required and the emergency services called if necessary. Please ensure all medical conditions are noted on your registration forms and any medication handed into reception on arrival.
PHOTOGRAPHS
Please note that for promotional material we sometimes take photographs of the children taking part in an activity. If you wish your child not to be photographed please notify a member of staff.

Active Camps

 

Exciting multi-activity holiday camps for children, featuring a wide range of activities, fun off-site trips and specialist training and coaching. Develop new skills, make new friends, and have fun!